Privacy Policy – Personal Data

We would like to inform you that the protection of our customers’ personal data is of paramount importance. For this reason, we take appropriate measures to protect the personal data we process and to ensure that personal data is always processed in accordance with the obligations imposed by the legal framework, both by the company itself and by third parties processing personal data on behalf of the company.

What is GDPR?

The General Data Protection Regulation (GDPR) is the European Union’s (EU) new regulatory framework in the area under consideration. The purpose of the law is to establish the conditions for the processing of personal data in order to protect the rights and freedoms of natural persons, in particular the right to the protection of personal data.
For any matter relating to the processing of personal data, you can contact our company at the following contact details: email: tsirbasg@gmail.com, or by telephone: 697 286 45 25
 

What categories of personal data do we process?

The personal data you provide us with on the contact form, i.e. name, email, mobile/landline phone, we only process them when we have a legitimate reason to do so.

What are the legitimate reasons for processing your personal data?

Lawful grounds for processing your personal data include:
(a) the provision of the services that you have commissioned us and you wish to receive from us such as, for example, the estimation of service offerings and therefore the fulfilment of our contractual obligations in this regard
(b) to safeguard and protect our legitimate interests, both yours and ours.
(c) complying with an obligation imposed by law, such as regulatory compliance for tax purposes
(d) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers, etc. both TSIRBASG.GR and third party affiliates, which process personal data in accordance with the applicable framework.
 

How and why do we use your personal data?

– Sending informative and promotional material / company news
During your visit to our website, you have the opportunity to fill in a contact form, providing your email address in order to subscribe to our newsletter.
The data collected by our website may be used to contact you for promotional and advertising purposes, to inform you about products and offers that may be of interest to you, by email, SMS, instant messaging or telephone, provided you have given your consent, under the specific conditions set by the legal framework.
– Personalised information
Wanting to offer you the best possible experience, the personal data collected may be used to send you personalised updates, if you have given your consent, under the specific conditions set by the legal framework. Personalisation based on your needs and preferences (profiling) is derived from the information we derive from your personal data, such as your occupation, region of residence, etc., or from the results of the Customer Satisfaction Survey and from the purchases you make.

Where is your data shared?

TSIRBASG.GR transmits the personal data provided by individuals to third party companies, which offer automation services for the purpose of sending bulk emails and SMS.
 

Storage Period

The period of time for which data is stored is decided on the basis of the following specific criteria depending on the case:
Where processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
Where the processing is carried out on the basis of a contract, your personal data will be stored for as long as necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.
For the purposes of product and service marketing activities, your personal data are kept until your consent is withdrawn. This can be carried out by you at any time. The withdrawal of consent does not affect the lawfulness of the processing based on the consent in the period prior to its withdrawal.
To withdraw your consent, you can contact the following contact details: email: tsirbasg@gmail.com or by telephone, at: 697 286 45 25
 

What are your rights in relation to your personal data?

Every natural person whose data is processed by TSIRBASG.GR enjoys the following rights:
Access right:
You have the right to be aware of and verify the lawfulness of the processing. Therefore, you have the right to access the data and receive additional information about its processing.
Right of rectification:
You have the right to study, correct, update or modify your personal data
Right to erasure:
You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as indicatively when there is a contract, an obligation to process personal data imposed by law, public interest), the right in question is subject to specific limitations or does not exist as the case may be.
Right to restrict processing:
You have the right to request restriction of the processing of your personal data in the following cases:

(a) when the accuracy of personal data is disputed and until verification is made,

(b) when you object to the deletion of personal data and request instead of deletion the restriction of its use,

(c) when the personal data are not needed for the processing purposes, but are nevertheless necessary for the establishment, exercise, support of legal claims, and

(d) when you object to the processing and until it is verified that there are legitimate reasons concerning us that override the reasons for which you object to the processing.
Right to object to processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of legitimate interests pursued by us as controllers, as well as to processing for the purposes of direct marketing and consumer profiling.
Right to portability:
You have the right to receive your personal data free of charge in a form that will allow you to access it, use it and process it with commonly used processing methods. You also have the right to ask us, if technically possible, to transfer the data directly to another data controller. This right of yours exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract.
Right to withdraw consent:
Finally, we inform you that where the processing is based on your consent, you have the right to withdraw it freely, without prejudice to the lawfulness of the processing based on your consent, before you withdraw it. To withdraw your consent you can use the unsubscribe options, by following (clicking) on the corresponding link (link), present in our electronic communications or by contacting the e-mail address tsirbasg@gmail.com.
Right of complaint to the APDPH
You have the right to submit a complaint to the Personal Data Protection Authority (www.dpa.gr): Telephone Center: +30 210 6475600, Fax: +30 210 6475628, Email: contact@dpa.gr.

Security of Personal Data

TSIRBASG.GR implements appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or illegal access to them, use, modification or disclosure. In any case, the way the internet works and the fact that it is free to anyone does not allow guarantees to be provided that unauthorized third parties will never be able to violate the technical and organizational measures in place by accessing and possibly using personal data for unauthorized and/or illegal purposes.

How we use cookies

A cookie is a small file that requests permission to be placed on your computer’s hard drive. When you accept the use of cookies, the file is added and the cookie helps analyze the browsing of the website or informs you when you visit a specific site. Cookies allow web applications to respond individually to each visitor. The web application can adapt its activities to your needs, preferences and pages that are not of interest to you.
We use browser tracking cookies to identify which pages are used by visitors. This helps us analyze traffic data on our website in order to improve it and adapt it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by allowing us to track which pages you find useful and which you don’t. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us, always on our website.
You can choose to accept or reject cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies if you prefer. This may prevent you from taking full advantage of the website.
 
Links to other websites

Our website may contain links to other websites of interest. However, once you use these links to leave our website, you should note that we have no control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting third party websites and such websites are not governed by this privacy statement. You should be careful and look at the privacy statement that applies to each website.